At Brilliancy Research, we are committed to delivering high-quality, original academic writing services. We understand the importance of your academic success and strive to ensure that our work meets your expectations. This Refund Policy outlines the conditions under which refunds will be provided. By using our services, you agree to the terms of this policy.
Refund Conditions
1. Non-AI Written Content: We guarantee that all our academic content is written by skilled and experienced writers, without the use of AI-generated content. We provide a Turnitin report to certify the originality of our work.
2. Satisfaction Guarantee: If you are not satisfied with the quality of the work provided, you may request a revision. Our team will work diligently to address your concerns and make necessary improvements.
3. Failure Guarantee: If you fail your academic assignment due to the content provided by Brilliancy Research, you are eligible for a refund. The following conditions apply:
– You must provide official documentation from your educational institution confirming the failure.
– The failure must be directly related to the quality of the content provided by Brilliancy Research.
Refund Process
1. Request Submission: To initiate a refund, you must submit a refund request to our customer support team within 30 days of receiving your grade or feedback from your educational institution. The request should include:
– Your name and contact information
– Order number and details of the service provided
– Official documentation from your educational institution confirming the failure
– A detailed explanation of why you believe the content provided by Brilliancy Research contributed to the failure
2. Review and Evaluation: Our team will review your request and the accompanying documentation. We may also conduct an internal review of the work provided to assess its quality and adherence to your original requirements.
3. Decision and Refund: Based on our evaluation, we will determine if a refund is warranted. If approved, the refund will be processed within 14 business days. The refund will be issued using the same method of payment used for the original purchase.
Limitations and Exclusions
1. Revision Requests: Refunds are not available for requests that are resolved through revisions. We strongly encourage you to take advantage of our revision process to address any concerns you may have with the provided content.
2. Non-Compliance: Refunds will not be issued if the failure is due to non-compliance with the assignment instructions provided by the educational institution, or if the work provided by Brilliancy Research was altered by the client before submission.
3. Deadline Compliance: Refunds will not be issued if the client fails to meet the submission deadline required by their educational institution due to delays on their part, and not due to delays caused by Brilliancy Research.
4. Plagiarism: While we provide a Turnitin report to ensure the originality of our work, refunds are not applicable if the content is found to be plagiarized due to the client’s modifications or additions.
Contact Us
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us:
Brilliancy Research
106/A, Cornerplace Super Market, Farmgate,Dhaka,Bangldesh, 1215
WhatsApp: https://wa.me/8801533822765
Email: brilliancyresearch@gmail.com
Linkedin: https://www.linkedin.com/company/briliancyresearch
Instagram: https://www.instagram.com/brilliancy.research
By using our services, you agree to this Refund Policy.
Last updated: [27.05.2024]